Privacy Policy
This Privacy Policy explains how NexCove collects and uses customer information when you browse our website, place an order, create an account, or contact our support team.
Information we collect
- Name, billing address, delivery address, email address, and phone number where provided
- Order details, product selections, payment status, and delivery information
- Account login details if you choose to create an account
- Messages sent to our support team
- Website usage information collected through cookies and similar technologies
How we use your information
- To process and deliver your orders
- To provide order updates and customer support
- To handle returns, refunds, and exchanges
- To improve our website, products, and shopping experience
- To meet legal, tax, fraud prevention, and security obligations
Payments
Payment details are handled by secure payment providers. NexCove does not store full card details on this website.
Cookies
Cookies help the website remember your cart, support checkout, improve performance, and understand how customers use the store.
Sharing information
We only share information where needed to operate the store, including payment processing, delivery, website hosting, analytics, fraud prevention, and legal compliance.
Your rights
You may contact us to request access, correction, or deletion of your personal information, subject to legal and operational requirements.
Contact
For privacy questions, email support@nexcove.co.uk.
